Zet16 takes your privacy seriously. On this page, we clearly explain what information we collect, why we collect it, and how it is kept secure.
Last Updated: January 2026Welcome to the Zet16 (zet16.com) platform. This Privacy Policy applies to our website and all associated services. By using Zet16, you agree to the terms outlined in this Privacy Policy.
We believe that protecting your personal data is not just a legal obligation — it is our ethical responsibility. Zet16 has earned the trust of millions of users across Bangladesh, and we remain committed to maintaining that trust.
Note: This Privacy Policy is part of our Terms and Conditionsmust be read together. The two documents together form the complete framework governing the relationship between you and us.
This Privacy Policy applies to: registered Zet16 members, guest browsers, participants in promotional offers, and anyone who accesses our website or app in any capacity.
Zet16 collects your information from several sources — directly from what you provide, from technical data collected automatically, and through third parties. Details are set out below:
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | Registration form, KYC verification |
| Contact Information | Email, mobile number | Registration & Account Updates |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser type | Automatically (log files, cookies) |
| Gaming Activity | Betting history, win/loss records, preferred games | Automatically collected while using the platform |
| KYC Documents | National ID card photo, passport, driving license | Upload for Verification |
What we do not collect: Zet16 never collects your full payment card number, bank password, or mobile banking PIN. If you are ever asked for such details, it is not an official Zet16 service.
Zet16 uses your collected data only for lawful and specific purposes. In line with our Privacy Policy, we use only the minimum data necessary for each purpose.
Marketing Communications: You can opt out of our promotional emails or SMS messages at any time. This can be changed through your account settings or by contacting our support team.
Zet16 stores your information on secure servers. Under our Privacy Policy, different types of data are held for different defined retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration the account is active + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Guidelines |
| KYC Documents | 5 years after account closure | Identity Verification & Legal Compliance |
| Gaming Log | 3 Years | Dispute Resolution & Analytics |
| Support Conversations | 2 Years | Service Quality Enhancement |
| Technical Logs | 12 Months | Security Monitoring |
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Zet16 never sells your personal information. However, in certain limited circumstances, data may be shared with trusted third parties. Those circumstances are clearly set out in this Privacy Policy:
Our commitment: Before sharing data with third parties, we verify that they adhere to privacy standards equivalent to ours, and that the data is used solely for its intended purpose.
Zet16 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some site features.
Zet16 uses industry-leading technology to protect your data. Data security is the foundation of our Privacy Policy.
Your Responsibilities: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Under Zet16's Privacy Policy, you have the following rights over your own data. To exercise any of these rights, please contact our support team.
Zet16 strictly does not collect or process data belonging to anyone under 18. Under our Privacy Policy, if we become aware that a minor's data has been submitted, we delete it immediately.
If you become aware that a minor is using Zet16, please notify our support team immediately.
To register on Zet16, you must be 18 years of age or older. If age verification fails, the account and all associated data will be deleted.
Zet16 may update this Privacy Policy from time to time. For significant changes, we will make every effort to notify you at your registered email address. The date of any update will be shown at the top of the page under "Last Updated".
Continued use of Zet16 after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to our Data Protection team:
Email: [email protected]
Response Time: Usually within 72 hours
Business Days: 7 days a week, 9:00 AM — 11:00 PM
We take your concerns seriously and aim to resolve them as quickly as possible. We are fully transparent on all matters relating to Zet16's Privacy Policy.
Under Zet16's Privacy Policy, every user holds these rights.
You can request to see what information we hold about you. We will provide it within 30 days of your request.
If any of your information is incorrect or incomplete, you can request a correction. We will update it as quickly as possible.
You may request deletion of your data under certain conditions. We will comply unless we are required to retain it by law.
You may request that we restrict the processing of your data in certain circumstances.
You can request to receive your data in a machine-readable format and have it transferred elsewhere.
You may opt out of your data being used for marketing purposes, and we will stop immediately upon your request.
Zet16's Privacy Policy isn't just words on paper — it reflects how we actually protect your data in practice.
Every transaction and piece of personal information is protected by 256-bit SSL encryption — banking-grade security on every connection.
Zet16 will never sell your data to third parties under any circumstances. Your information is used solely to improve the service we provide to you.
Your identity documents are stored in an encrypted vault, accessible only to the authorized verification team.
All data is securely deleted after its designated retention period. We see no reason to hold on to information that is no longer needed.
A dedicated third-party security team regularly audits Zet16's security infrastructure and ensures any identified vulnerabilities are addressed promptly.
If any suspicious activity is detected on your account, you will be notified immediately by SMS and email.
Register today with your data fully protected under Zet16's Privacy Policy and on your first deposit 150% Bonus receive.
By registering, you confirm that you have read and agree to our Privacy Policy and Terms & Conditions.